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NBN EN ISO 18295-1:2017

Klantcontactcentra - Deel 1: Eisen voor klantcontactcentra (ISO 18295-1:2017)

ACTIVE

Languages: German, English, French and Dutch
Type: NBN
Standards committee: CEN/BT (BT Technical Board)
Status: ACTIVE
Publication date: 22 September 2017
Replaces: NBN EN 15838:2010
ICS Code: 03.080.30 (Diensten voor consumenten)
Withdrawn Date
Price: € 92,00