NBN EN ISO 18295-1:2017

Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

ACTIVE

About this standard

Languages
German, English, French and Dutch
Type
NBN
Standards committee
CEN/BT (BT Technical Board)
Status
ACTIVE
Publication date
22 September 2017
Replaces
NBN EN 15838:2010
ICS Code
03.080.30 (Services for consumers)
Withdrawn Date
Price
€ 92,00