< p class=" MsoBodyText" style=" mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > This document describes a framework of processes, practices and management activities for allocating work to workers. Its high-level principles and processes are applicable to all allocation methods and workforce types. It can be used in all types of organizations and industry sectors, and from small teams to large complex organizations. It applies to all workforce sourcing methods, whether the workforce is made up of internal employees or externally sourced workers.< / span>

< p class=" MsoBodyText" style=" mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > This document also addresses the relationship between allocation decisions and stakeholders, including operations, finance, human resource functions and, most importantly, workers.< / span>

< p class=" MsoBodyText" style=" mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > This document explains how to create an allocation framework, design an allocation process and document, communicate, measure and improve the process. It also suggests preventative actions to stop or mitigate undesirable outcomes.< / span>

< p class=" MsoBodyText" style=" mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > This document does not address:< / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > a)< span style=" mso-tab-count: 1 " >     < / span> absence management or planning or timekeeping < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > b)< span style=" mso-tab-count: 1 " >     < / span> role or skill-based workforce planning (refer to < span class=" stdpublisher" > < span style=" color: black mso-color-alt: windowtext " > ISO< / span> < / span>  < span class=" stddocNumber" > < span style=" color: black mso-color-alt: windowtext " > 30409< / span> < / span> ) < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > c)< span style=" mso-tab-count: 1 " >     < / span> labour standards < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > d)< span style=" mso-tab-count: 1 " >     < / span> training or succession planning < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > e)< span style=" mso-tab-count: 1 " >     < / span> recruitment (refer to < span class=" stdpublisher" > < span style=" color: black mso-color-alt: windowtext " > ISO< / span> < / span>  < span class=" stddocNumber" > < span style=" color: black mso-color-alt: windowtext " > 30405< / span> < / span> and < span class=" stdpublisher" > < span style=" color: black mso-color-alt: windowtext " > ISO< / span> < / span>  < span class=" stddocNumber" > < span style=" color: black mso-color-alt: windowtext " > 30409< / span> < / span> ) < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > f)< span style=" mso-tab-count: 1 " >      < / span> compensation or performance reviews < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > g)< span style=" mso-tab-count: 1 " >     < / span> health and safety (refer to < span class=" stdpublisher" > < span style=" color: black mso-color-alt: windowtext " > ISO< / span> < / span> < span class=" stddocNumber" > < span style=" color: black mso-color-alt: windowtext " > 45001< / span> < / span> ) < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > h)< span style=" mso-tab-count: 1 " >     < / span> work ergonomics (refer to < span class=" stdpublisher" > < span style=" color: black mso-color-alt: windowtext " > ISO< / span> < / span>  < span class=" stddocNumber" > < span style=" color: black mso-color-alt: windowtext " > 6385< / span> < / span> ) < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > i)< span style=" mso-tab-count: 1 " >      < / span> methods of organizing specific types of work (e.g. lean manufacturing, agile project management) < / span>

< p class=" ListNumber1" style=" tab-stops: 19.85pt 39.7pt 59.55pt 79.4pt 99.25pt 119.05pt 138.9pt 158.75pt 178.6pt 7.0cm mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > j)< span style=" mso-tab-count: 1 " >      < / span> automation of tasks using “digital workers”, such as physical robots and artificial intelligence bots.< / span>

< p class=" MsoBodyText" style=" mso-layout-grid-align: none text-autospace: none " > < span lang=" EN-GB" style=" mso-bidi-font-size: 12.0pt " > Annexes to this document describe details and foundational concepts of allocation applied in various industries as examples to support the theory.< / span>