NBN ISO 10004 NL:2014

Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012)

WITHDRAWN

Languages: Dutch
Type: NBN
Standards committee: NBN/I176 (Quality management and quality assurance)
Status: WITHDRAWN
Publication date: 11 July 2014
Replaced by: NBN ISO 10004:2018
ICS Code: 03.120.10 (Quality management and quality assurance)
Withdrawn Date
Price: € 50,00